Circulation
How to convince an industry built on launching new phones to extend the life of old ones?
Marketing Campaign
Category
Marketing
Industry
Telecommunications
THE CLIENT
Kingfisher is a pioneering mobile experience B2B company who partners with telecommunications companies and carriers globally to manage the end-to-end device refurbishment, recovery and recycling ecosystem.
TL;DR
Kingfisher wanted to raise awareness for the lack of a sustainability solution for the telecommunications industry, and how their business offering could be the answer to a more accountable and sustainable operations model.
MISSION
Tackling a global issue
The telecommunications industry has a huge sustainability issue, driven by the one-time-use of mobile phones. With recycling and e-waste recovery not the most sustainable solution, we needed to inspire senior industry leaders to move from a take-make-waste model to a more holistic and circular approach to device ownership.
SUPERSON SOLUTION
revolutionary vision,widespread sustainable change
Creative vision, a disruptive approach and a widespread impact for the consumer, carriers and the planet.
DREAM TEAM
cROSS-CONTINENTAL TALENT & INDUSTRIAL EXPERTS
Over and above a well-curated creative team of 3 writers, 2 art directors, animators and content producers across 5 countries, we worked with an artist collective to conceptualize and build the kinectic sculpture from ground up. The team also included a sustainability strategist, a field expert and an industrial ecologist to model and research a carbon impact piece.
PROCESS
LAYING A SOLID FOUNDATION FOR CIRCULAR INNOVATION
Industrial experts adopted a collaborative yet disruptive approach to convince the adoption of a new operational model. To develop a campaign centered around the circular economy and mobile phone ownership, we began by laying a solid foundation. Before diving into campaign development, a lifecycle carbon analysis of the operations was conducted. With these insights, we proceeded with our CUSP (Compelling Unique Sustainability Proposition) strategy—a framework similar to a sprint but specifically designed to crack sustainable marketing. AKA How do you convince an industry built on launching new phones to extend the life of old ones?
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Jussi Solja, Copywriter Norway
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THE SUPERSTARS
Adam Lowe, Copywriter
Antti Toivonen, Managing Partner
Cocoa Films, Production Studio
Elgin Quek, Editor
Jamie O'Brien, Copywriter
Jenson Lee, Editor
Joanne Sim, Producer
John Grant, Sustainability Strategist
Marko Vuorinen, Copywriter
Niks Rusin, Art Director
Poppy Butcher, Public Relations
Ralf Waterfield, Industrial Ecologist/Sustainability Field Expert
Rudino Kassim, Art Director
Serene Chiu, Content Producer
Shi Ho, Client Partner
Sun Effects, Activation and Sculpture Design
The Social Arm, Social Media
Werkz Solutions, Event Assets Production
THE CREATIVE SOLUTION
Crafting a bold Global movement
We launched Circulation, a movement that shows the real value of phones in their 2nd, 3rd, and 4th lives. Through art and insight, we disrupted B2B norms, showcasing the commercial, environmental, and experiential benefits of extending a phone’s life.
It kicked off with a whitepaper co-authored with GSMA, a keynote at Mobile World Congress Barcelona, and the unveiling of Circulation by Kingfisher—a 14m kinetic sculpture made from refurbished phones. These devices went on to aid tech inclusion with Deaftawk, proving that even in their 3rd life, they make a difference.
We took the concept of circulation public through bold PR, sparking awareness about the untapped value of devices in their 2nd, 3rd, and 4th lives—brought to life by the kinetic Circulation by Kingfisher sculpture.
THE RESULTS
Going mainstream
Our movement did more than turn heads and was soon picked up by the mainstream media, reaching millions worldwide.
Just as importantly, we engaged with over 20 Fortune 500 companies and tech giants around the globe to make phone ownership more sustainable for consumers, carriers and the planet.
20+
engages with Fortune 500 companies
You get highly specialised teams wherever you need them in the world.